KAIRO Return Policy

At KAIRO, we want you to love every piece you receive. If something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must be:

• Unworn and unused
• In its original condition
• Free of stains, odors, or damage
• With original tags and packaging included

Items that do not meet these conditions may not be accepted.

Exchanges

If you need a different size, please contact us within 30 days of delivery. Exchanges are available depending on product availability.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery with photos of the issue. We will review the problem and provide a replacement or refund if approved.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

Final Sale Items

Sale items, discounted products, and limited drops may be final sale unless they arrive damaged or incorrect.

Thank you for supporting KAIRO.

Quietly Different.